APA (7th ed.) Citation

Katz, W. A. (1978). Reference services and reference processes (3rd ed.). McGraw-Hill Book Company.

Chicago Style (17th ed.) Citation

Katz, William A. Reference Services and Reference Processes. 3rd ed. New York [etc.]: McGraw-Hill Book Company, 1978.

MLA (9th ed.) Citation

Katz, William A. Reference Services and Reference Processes. 3rd ed. McGraw-Hill Book Company, 1978.